Difference between revisions of "Category:Design Ethics"

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[[Category: User Experience Design (UX)]]
Ethics is a big topic. It should be. The decisions we make as designers affect everything about the product.  
Ethics is a big topic. It should be. The decisions we make as designers affect everything about the product.  


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==Our responsibilities==
==Our responsibilities==
* [https://medium.com/mule-design/a-three-part-plan-to-save-the-world-98653a20a12f A three part plan to save the world] by Erica Hall argues that "a good experience" isn't necessarily good; not for the user, not for the business, and not Good as in ethical or right. She proposes a method of '''value-centered design''', which would put the values we want to foster for the user and the organization (and the overall world). To do that, she advocates for combining the customer journey map with a business journey map, and a journey map of how the product affects the overall world. This will show where things are of value and to whom. From there, it's easier to find the gaps, discuss the gaps, and improve them.
* [https://medium.com/mule-design/a-three-part-plan-to-save-the-world-98653a20a12f A three part plan to save the world] by Erica Hall argues that "a good experience" isn't necessarily good; not for the user, not for the business, and not Good as in ethical or right. She proposes a method of '''value-centered design''', which would put the values we want to foster for the user and the organization (and the overall world). To do that, she advocates for combining the customer journey map with a business journey map, and a journey map of how the product affects the overall world. This will show where things are of value and to whom. From there, it's easier to find the gaps, discuss the gaps, and improve them.
* [https://ethanmarcotte.com/wrote/the-world-wide-work/ The World-Wide Work], a talk by Ethan Marcotte on what it means to work in our industry and how we can use combined in strength in the labor movement to change the world.


[[File: https://www.perpendicularangel.com/wp-content/uploads/2018/01/C96WtD8VwAALWg6.jpg-large.jpeg | alt="Refer to caption" | "Panel 1: picture of a bridge. Professor: It was a similar situation, but over a hundred years ago: engineers hadn't designed their new bridge in Quebec properly, they ignored the warning signs... Panel 2: collapsed bridge. Professor: ...and it collapsed during construction. 75 lives lost, needlessly. Pointlessly. None of it would've happened if the engineers had done their jobs right. Panel 3: picture of Doreen Green, aka Squirrel Girl, in the lecture hall, her hand on her friend Nancy. Professor (off panel): After that disaster, we began to see the power that the people who build things have over everyone's lives, with that extraordinary power... Doreen: Oh man Nancy here it comes Panel 4: back of Professor's head, facing the lecture hall. Doreen can be seen over the professor's right shoulder. Professor: ...the extraordinary responsibility. Doreen: Yesss! Panel 5: A secret society's doorway, guarded by two men in black suits. Professor (overlaid on panel): Since that disaster, professional engineers in Canada don't just graduate; they have to pass an ethical examination, work as an apprentice, and have character witnesses before they're accredited. They gather in a private ceremony00in the presence of their betters and their equals--and they swear to do better" Panel 6: Professor holding up her left hand and pointing at the ring she wears on her pinky finger. Professor: And on their dominant hand each wears a ring made from he same sort of steel used in that collapsed bridge. With every report they write and every blueprint they sign off on, they feel the weight and drag of that steel, reminding them of their responsibilities. Panel 7: Professor behind the podium. Professor: When you develop software, you should feel that same responsibility Canadian engineers learned the hard way. Strangers will place their lives in the hands of you--and your software--every day. You are being trained to handle that power. Be ready."]]
* A page from Squirrel Girl, Issue 17, is what i most frequently point to when I'm asked what ethics for Designers looks like.  It looks like ethics for Engineers.
 
[[File: Squirrel-girl-issue-17.jpeg | none | thumb | 200px | alt="Refer to caption" | Click through for readable version]]
 
== Dark Patterns ==
 
Dark Patterns are tricks used to manipulate users into doing things they otherwise wouldn't do.  
 
=== Types of Dark Patterns===
 
[https://darkpatterns.org Darkpatterns.org] documents a whole bunch of these so that we can avoid using them.
 
* Bait and Switch
* Disguised Ads
* Forced Continuity
* Friend Spam
* Hidden Costs
* Misdirection
* Price Comparison Prevention
* Privacy Zuckering
* Roach Motel
* Sneak Into Basket
* Trick Questions
 
[http://trydesignlab.com/blog/are-notifications-a-dark-pattern-ux-ui/ Are notifications dark patterns?] discusses the fact that notifications have grown from something that people need to know to distractions.
 
[https://scottberkun.com/2007/asshole-driven-development/ Asshole-Driven Development] by Scott Berkun is a post full of dark patterns in designing your org. Also includes Cover Your Ass Engineering, Get Me Promoted Methodology, and about 200 more.
 
=== Example sites ===
[http://badforms.com/ Bad Forms] - a website full of examples of bad forms. Looks like the last update was in 2015, but still a treasure trove.
[http://cruelestoptouts.tumblr.com The Cruelest Opt-Out Forms] - how to look like an asshole when someone says "I want to unsubscribe" or "I don't want to sign up for your mailing list".
 
==Hiring and Interviewing==
* [https://www.aiga.org/position-spec-work AIGA position on spec work] by the [[AIGA]]
 
== Additional resources==
* [https://www.invisionapp.com/blog/guide-everyday-design-ethics/ A Guide to Everyday Design Ethics]
* [https://www.newyorker.com/news/news-desk/steve-jobs-technology-alone-is-not-enough?mbid=social_retweet Steve Jobs: “Technology Alone Is Not Enough”] about [[Steve Jobs]] by [[Jonah Lehrer]] on [[The New Yorker]].
 
[[Category:User Experience Design (UX)]]

Latest revision as of 21:44, 22 January 2021

Ethics is a big topic. It should be. The decisions we make as designers affect everything about the product.

Right now this article is a dumping ground.

Our responsibilities

  • A three part plan to save the world by Erica Hall argues that "a good experience" isn't necessarily good; not for the user, not for the business, and not Good as in ethical or right. She proposes a method of value-centered design, which would put the values we want to foster for the user and the organization (and the overall world). To do that, she advocates for combining the customer journey map with a business journey map, and a journey map of how the product affects the overall world. This will show where things are of value and to whom. From there, it's easier to find the gaps, discuss the gaps, and improve them.
  • The World-Wide Work, a talk by Ethan Marcotte on what it means to work in our industry and how we can use combined in strength in the labor movement to change the world.
  • A page from Squirrel Girl, Issue 17, is what i most frequently point to when I'm asked what ethics for Designers looks like. It looks like ethics for Engineers.
"Refer to caption"
Click through for readable version

Dark Patterns

Dark Patterns are tricks used to manipulate users into doing things they otherwise wouldn't do.

Types of Dark Patterns

Darkpatterns.org documents a whole bunch of these so that we can avoid using them.

  • Bait and Switch
  • Disguised Ads
  • Forced Continuity
  • Friend Spam
  • Hidden Costs
  • Misdirection
  • Price Comparison Prevention
  • Privacy Zuckering
  • Roach Motel
  • Sneak Into Basket
  • Trick Questions

Are notifications dark patterns? discusses the fact that notifications have grown from something that people need to know to distractions.

Asshole-Driven Development by Scott Berkun is a post full of dark patterns in designing your org. Also includes Cover Your Ass Engineering, Get Me Promoted Methodology, and about 200 more.

Example sites

Bad Forms - a website full of examples of bad forms. Looks like the last update was in 2015, but still a treasure trove. The Cruelest Opt-Out Forms - how to look like an asshole when someone says "I want to unsubscribe" or "I don't want to sign up for your mailing list".

Hiring and Interviewing

Additional resources

Media in category "Design Ethics"

This category contains only the following file.

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